Quality Improvement or QI can be broadly defined as any action(s) taken to enhance the performance and/or effectiveness of a product or service as well as the processes involved in delivering that product or service.
Individuals and organisations are increasingly aware that the quality of their HIV prevention work must be better and more consistent to have a sustained impact on the epidemic.
For a long time, prevention has focused simply on the number of people reached, with little regard for the quality of the interventions.
But quality – in parallel with growing concerns about value for money – is rapidly becoming a key consideration for prevention programs.
Decades of experience with QI in the private sector have confirmed there is always room for improvement in products, services and processes.
The challenge is to find an approach that can be successfully applied to improve HIV prevention activities, projects and programs.
It is a rewarding exercise to find out how well you are already doing and where you can improve. And, in the case of the HIV response, improvements can and will change the course of the epidemic.
Anyone involved in HIV prevention programs can and should be exploring ways to improve the quality of their work. This includes: